01
Client Success and Account Strategy
Long-term partnership management for complex, multi-stakeholder accounts. I build the trust that keeps clients for 5 years on average. Strategy, reporting, escalation, upselling, all personally owned.
— The Story
Built fromthe groundup.
In 2010, I joined Ubrik Media as their first ever digital marketing hire, with no formal training and a brief that said: figure it out.
I did. For five years I learned every corner of the industry from media buying, performance, SEO, social, web, content, to operations, before taking a year's break. Then came back to Ubrik at a senior level, and never looked back.
Today, I lead client success for a Dubai-based agency managing a multitude of accounts across the Middle East and USA. I chair weekly calls with marketing specialists, business decision makers, associated teams, and technology experts, make hard decisions, solving for challenges, building partnerships that last on trust, not just retainers.
“Strategy is just 30% of the job. Relationships are the other 70%.”
Google AdsMeta Ads ManagerLinkedIn Campaign ManagerHubSpot CRMSemrushAhrefsGoogle Analytics 4Google Search ConsoleWebflowHotjarLooker StudioZapierWhatsApp Business APICanvaChatGPTPerplexityNotionSlack